Welcome, families
Welcome to Oso Pediatrics! Thank you for entrusting us with the care of your child. Whether you’re a brand-new family or you’ve been part of our community for years, we’re so glad you’re here.
Even if we’ve seen you in our previous office, we won’t yet have your registration information or your child’s medical record at our new location. Following the steps below helps us make the transition as smooth as possible.
Becoming a New Patient
Joining the practice is a simple process.
Steps to join the practice:
1. Choose a pediatrician: Browse our Orange County pediatricians and pick the one who feels like the right fit. You can also give us a call and we’ll help match you with a pediatrician based on availability and your family’s needs.
2. Request records from your previous pediatrician: Most offices have a records request form on their website. If you can’t find one, give your previous office a call and ask about their records request process.
3. Call to schedule and verify your insurance: Give us a call at (949) 898-6220 and we’ll get your first appointment on the calendar at the location that works best for you. We’ll also confirm we accept your insurance and verify your coverage before your visit.
Office hours: Monday – Friday
9:00 a.m. to 5:00 p.m.
4. Set up your patient portal: The CHOC Link patient portal and MyCHOC app give you a secure place to manage your child’s appointments, health information, and more.
5. Prepare for your first visit: Here’s how to make your first appointment as smooth as possible:
Plan to arrive 15-20 minutes early. We’ll use that time to start your child’s chart and get you checked in.
Please bring:
- A valid insurance card (or, if you don’t have it yet: insurance company name, claims address, copay amount, policy holder name, policy number, group number, and suffix)
- Photo ID for the parent or guardian
- Copay, if applicable
- Your child’s immunization record
- Any relevant medical, school, or specialty records — especially helpful if your child has a complex or longstanding medical history
Prenatal appointments
Expecting parents are warmly invited to schedule a prenatal appointment. It’s a chance to meet your child’s future care team, ask questions, and get a feel for what to expect at baby’s very first visit. Learn more on our Expecting Parents page.
Same-day availability
We may have same-day sick visits available for certain concerns. Give us a call at (949) 898-6220 as early as you can, and we’ll do our best to fit you in!
Ready to Schedule?
From the first checkup to the teenage years, we’re here to support your child at every age and stage. Welcome, we’re glad you found us.
Additional Resources
Cancellations and Late Arrivals
Life with kids is unpredictable. We get it. If you need to cancel or reschedule, please give us a call as early as you can. If you’re running more than 15 minutes late, we may need to reschedule so we can stay on time for other families. Repeated late cancellations or missed appointments may be subject to additional policy guidelines, so please reach out if you have any questions or unusual circumstances.
Immunizations
Our practice follows the immunization guidelines recommended by the American Academy of Pediatrics (AAP). If your child isn’t fully up to date, schedule a visit and your provider will work with you on a plan to catch up.
Well-Visit Schedule
Well visits matter, even when your child seems perfectly healthy. They’re a chance for your pediatrician to check on growth and development, administer recommended vaccines, run any needed screenings, and connect you with specialists if something comes up.
Privacy and medical records
Rady Children’s Health is committed to protecting your child’s health information. Our Notice of Privacy Practices describes how medical information may be used and disclosed, and how you can access it. You can also request a copy of your child’s medical records at any time.
Billing & insurance
Accepted insurance plans
We accept most major PPO health insurance plans and Providence Mission HMO.
Billing guidance
Call us if you have any billing questions, such as how charges are processed and what to expect on your statement.
Frequently asked questions
Please bring your child’s insurance card, a photo ID for the parent or guardian, and any completed forms requested before your visit. If this is your child’s first appointment, arriving a few minutes early may help ensure a smooth check-in process. Additional items such as immunization records or referral information may be requested based on the type of visit.
The easiest way to schedule is to give our office a call during regular business hours. Our friendly front desk team will be happy to find a time that works for you. Whether you need a same-day sick visit, a routine well-child checkup, or a prenatal consultation, we’ll do our best to accommodate your family’s schedule.
Phone Hours (Monday through Friday):
- 9:00 a.m. to 5:00 p.m.
As part of Rady Children’s Health, we give our patients access to trusted care even when our office is closed.
Call our 24/7 Nurse Advice Line at 1-844-GET-CHOC for free guidance from pediatric experts, who can also set up a virtual physician visit when needed. For in-person care of non-life-threatening illnesses and injuries, Rady Children’s Health offers pediatric urgent care in Irvine and Orange. Visit our After-Hours Care page for full details and locations.
Pediatric orthopedic specialists treat fractures and sports injuries Saturday mornings from 8 a.m. to 12 p.m., no referral required, at CHOC Specialty Care Clinic, Orange, CA. Learn more.
Yes! We welcome new patients of all ages, from newborns to young adults.
Call us at (949) 898-6220. Records requests require a signed authorization from a parent or legal guardian and typically take a few business days to process.
Notice to New Patients
We have received an overwhelming response to our new practice resulting in a high volume of phone calls. We are working diligently to get appointments scheduled. Please be sure to complete the steps below and we will get back to you as soon as possible. We appreciate your patience and look forward to serving you!
